Trouble Ticket handling from 1st line NMC and SAC
Raise problem management tickets
Fault analysis and resolution, service continuity assurance, disaster recovery
Preventive maintenance
Handling customer complaints
Capacity monitoring and reporting
Systems administration
System an.
Raise problem management tickets
Fault analysis and resolution, service continuity assurance, disaster recovery
Preventive maintenance
Handling customer complaints
Capacity monitoring and reporting
Systems administration
System an.