Respond to enquiries from customers and assist them resolve their hardware or software problems via Chat, Call or E-mail
To take ownership of customer problems and be proactive when dealing with their issues
To log all Calls, Chats and E-mails into the ticket logging system
Ensur.
To take ownership of customer problems and be proactive when dealing with their issues
To log all Calls, Chats and E-mails into the ticket logging system
Ensur.