Ensure smooth operation of SM Tools,
Provide high availability of tools, platforms and services maintained by SM Tool Team
Ensure that measurable KPI’s are set for all service management related processes and procedures
Implement and maintain service quality measurements in clos.
Provide high availability of tools, platforms and services maintained by SM Tool Team
Ensure that measurable KPI’s are set for all service management related processes and procedures
Implement and maintain service quality measurements in clos.