Managing day to day, operational tasks related to customer service
Find out the root of complaint
Provide IT related customer service via email, phone and fax
Organize and complete tasks on time
Facing queries
Manage the KPI’s and SLA’s
Find out the root of complaint
Provide IT related customer service via email, phone and fax
Organize and complete tasks on time
Facing queries
Manage the KPI’s and SLA’s