Investigate and resolve technical requests from users in 7/24 (Shifts + stand by)
Provide 2nd – 3rd level application support for Customers
Adhere to all established case handling policies and procedures, including documentation of proper case detail into logging tool
Build docum.
Provide 2nd – 3rd level application support for Customers
Adhere to all established case handling policies and procedures, including documentation of proper case detail into logging tool
Build docum.