Providing centralised first level IT advice and support to customers
To be a single point of contact for end users support using all contact mediums (e-mail, phone, chat)
Undertaking ad-hoc projects as agreed with the Management team on behalf of the Service.
To be a single point of contact for end users support using all contact mediums (e-mail, phone, chat)
Undertaking ad-hoc projects as agreed with the Management team on behalf of the Service.